Tissue World Magazine
 

 

Challenges and opportunities


When most people think of Australia and New Zealand, kangaroos and kiwis spring to mind. No one thinks of tissue but perhaps they should, writes Robert Ryan.

 

There is much of interest in Australia and New Zealand for the tissue business, for several reasons. The two nations make up a significant market - Australia has population of 21.4 million, and there are another 4.3 million in nearby New Zealand. Added to that, Australasia is a comparatively middle-class region with plenty of disposable income and consequently high levels of tissue and household grades consumption (about 11 kg/person/yr in Australia and 10.5 kg in New Zealand) - and toilet tissue sales in Australia alone total an estimated A$750 million/yr (€380 million).

So Australasia is a worthwhile market for tissue makers. That would explain why the region has attracted both global producers with worldclass tissue machines and successful and expanding privately-owned tissue producers. However tissue makers in this part of the world face various challenges as well.

HOUSEHOLD NAMES

The US-based tissue giant Kimberly-Clark is one of the leading producers in Australasia. Kimberly-Clark Australia (KCA) produces and distributes a range of its household name brands in Australia and New Zealand, including Cottonelle premium single-ply toilet paper, Wondersoft two-ply and three-ply toilet tisssue, Kleenex facial tissue and high wetstrength Viva kitchen towels. KCA's brands also include such value-added lines as Huggies diapers, Kotex female hygiene products and Depend adult incontinence pads.

KCA's presence in this part of the world dates from import beginnings in the 1930s. It started producing facial tissue at the Millicent mill in South Australia in 1960, followed by nonwoven production at Albury in New South Wales, and a diaper facility at Ingleburn, near Sydney. The company teamed up with local papermaker Amcor in the tissue business in 1963, until KCA bought out its joint venture partner's stake in the business for about A$700 million in 2002.

Kimberly-Clark Australia's Millicent mill now has four tissue machines with a combined capacity of 100,000 tons/yr in operation, which makes KCA the top Australian producer in capacity terms. These tissue machines include a state-of-the-art machine that came on stream in 2004. Altogether KCA has invested close to A$1 billion in its Australasian operations in recent years, given the partner buyout mentioned above plus the A$230 million investment cost for the tissue machine project.

KCA's latest machine produces "Kleenex Cottonelle toilet tissue, Viva paper towels as well as premium products for the away-from-home market" says a KCA spokesman. The company's brands enjoy strong market positions across Australia and New Zealand. The widely recognized Labrador puppy features in advertising for its Kleenex Cottonelle premium brand of toilet tissue, and conveys an image of strength, softness and cleanliness.

It is hard to estimate KCA's precise share of each grade of tissue. However a spokesman for the company confirms that it has about a 35% share of the overall market for toilet tissue and facial tissue in Australia. In New Zealand, the company spokesman concedes that it has a smaller overall share than in Australia. The KCA spokesman also notes that "shares in individual categories frequently change".

SWEDES STEP IN

The other leading global name in tissue making down under is SCA Hygiene Australasia, a subsidiary of Sweden's Svenska Cellulosa AB. SCA Hygiene Australasia has a tissue mill in Kawerau, in the North Island of New Zealand, and another at Box Hill, in Melbourne, Australia.

The three machines at Kawerau have 68,000 tons/yr of capacity. Added to that, SCA's Box Hill mill has two machines with a combined capacity of 57,000 tons/yr, as confirmed by an SCA spokesman.

SCA is a relative newcomer, given that it only acquired its tissue capacity in 2004 from New Zealand papermaker Carter Holt Harvey (CHH). CHH had in turn bought the Kawerau mill from family-owned tissuemaker Caxton Tissue in 1996, which started up the mill in 1951. SCA's deal with CHH also included Box Hill, which had been initially set up by Bowater-Scott in 1960.

So the tissue mills, brands and market share that SCA bought have a long history. "What's the gentlest tissue in the bathroom you can issue? Why it's Sorbent"- baby boomer Australians know this jingle by heart, after a half a century of repetition on TV ads. Sorbent toilet tissue has featured on the shelves of Australian supermarkets for decades. At its peak, the brand apparently held a 50% share of the toilet tissue market in Australia.

But Sorbent has been more than just a jingle. It has been an innovative brand as well. Sorbent was the first crepe toilet tissue introduced in Australia, the first toilet tissue sold in branded packaging, and the first two-ply grade. And promotion of the brand successfully conveys its softness, thickness and absorptive properties.

While Sorbent has a strong position in Australia, Purex - another leading brand that SCA acquired as part of its 2004 takeover - has long been long been a household name in New Zealand. Purex has a 60-year history, and it is well known among consumers for its image of Rolly the puppy, which conveys the strength and softness attributes of this two-ply toilet tissue product.

SCA has a strong market presence in Australasia. A spokeman confirms that the company has about a 30% share of the overall market for toilet tissue and facial tissue in Australia. In New Zealand, where SCA is the sole producer with local capacity, the company holds about 45% of the market.

NOVEL NEW BRAND

Instead of puppies and jingles, ABC Tissue opted for a novel campaign featuring the slogan "loves your bum" for its Quilton toilet tissue. The concept worked. Shoppers moved the premium grade product into top spot in Australia, according to national scan data for supermarket chains. Even though market shares wax and wane regularly, this is noteworthy, because privately-owned tissue maker ABC Tissue is a David facing Goliaths armed with TAD technology and deep pockets for advertising spending.

ABC Tissue started out as an importer two decades ago. Since then, the company has moved into tissue production by acquisition - it bought up Softex Industries in Queensland in 2002 (renamed Queensland Tissue Products) - and investment in new capacity. In 2007, ABC started up a new 25,000 ton/year tissue machine from A Celli in Sydney.

ABC Tissue also makes Quilton premium facial tissue, Symphony facial tissue, kitchen towel, and 100% recovered fibre-based Naturale toilet tissue. And the group is planning a major expansion.

LOST SHEEP SAVED

Australia's oldest tissue producer - Merino Tissue - went into receivership at the end of 2007. Fortunately another independently-owned tissue maker, Encore Tissue, stepped up and bought up Merino, thereby saving the tissue mill in Crestmead, Queensland, from closure. The deal gave Encore 15,000 tons/yr of capacity on a Recard tissue machine.

Encore has another 20,000 tons of capacity on a used 2.75 m machine at its Laverton North mill in Melbourne. The company bought the Over Meccanica machine from Velcarta in Italy and started it up in 2003. Prior to that, Encore had operated a smaller and narrower tissue machine in Albury, New South Wales, that has now been closed and dismantled.

Encore's brands include a three-ply Envirosoft toilet tissue produced from 100% pre-consumer and post-consumer wastepaper. As a result of the Merino takeover, it acquired several brands - Merino, Bouquets, Elite and Safe. Although Safe toilet tissue is unbleached and produced from 100% recovered fibre, the grade has good whiteness.

IMPORTS AND CARBON TRADING

Australasian tissue makers face plenty of competition. Apart from domestic rivals, there is intense competition for space on supermarket shelves from imports. Australia imports about 50,000 tons/yr of tissue, while New Zealand's imports total about 15,000 tons.

The rising import tide is a cause for concern for Australian producers. Fortunately for them, if not necessarily for consumers, Australian tissue makers recently scored a win when an Australian Customs Service investigation ruled that some imports sourced from China and Indonesia were being dumped in the local market at prices up to 40% below "normal". The hard-pressed local industry expects that the ruling will put a stop to such dumping. However Tissue World understands that no action will be taken by Customs until the Attorney-General's Department completes a review of the Customs ruling.

Meanwhile in 2007, the Construction, Forestry, Mining and Energy Union began a campaign against the retailer Woolworths over a private label tissue brand imported from Indonesia. The union alleged that, contrary to wording on its packaging, the product is not produced from sustainable plantation fibre.

Finally the Carbon Pollution Reduction Scheme introduced by the Australian government will impose a price on carbon emissions and push up production costs for domestic tissuemakers. For example, the scheme will drive up the cost of gas by 30-40%, says one tissue company. The cost of electricity will rise as well. A similar scheme is being introduced in New Zealand.

Imposition of higher costs in Australasia at a time when world economies and markets are sliding into recession and when competitors in neighbouring Asian countries are free from such government-initiated measures is considered a particularly heavy burden for the industry to bear. The implications of the carbon scheme will be a major challenge in coming years for tissue makers down under. TW

  Rob Ryan is a freelance editor covering the pulp and paper industry in the Asia Pacific region. He has visited papermakers throughout Australia, New Zealand, China, Korea and South-East Asia, and he is a regular contributor for industry magazines. He was formerly editor of Asia Pacific Papermaker.