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Market Issues

Hannu Kottonen: building on brands
Metsä Tissue will be focusing on consumers, supply chain and profitable growth,
CEO Hannu Kottonen told Tissue World


By Hugh O’Brian

Metsä Tissue is Europe’s number four tissue company, after SCA, G-P and K-C, with a market share of about 9%. The company is in both the Consumer and Away-from-home tissue sectors, based on brands such as Lambi, Serla, Mola, Tento, Katrin and Fasana, as well as being in the private label business. With a turnover of €800 million, Metsä Tissue is the market leader in Northern and Central Europe and has production at 10 mills located in Finland, Sweden, Poland, Germany and Slovakia.

In recent years Metsä Tissue has made a very clear move to expand in the Central and Eastern European (CEE) region through acquisitions in Poland and Slovakia, with the most recent big move taking place early last year with the purchase of Tento in Slovakia. By that deal, Tento’s owner, Josef Antosik, got a 15% share in Metsä Tissue, making him the second largest owner of the company after the Finnish Metsäliitto Group, which owns 56%.

Hannu Kottonen, 50, became president of Metsä Tissue in October 2006. He came to Metsä Tissue from M-real where he had been heading the Consumer Packaging Business Area and was a member of the corporate executive board since 2004. Previous to that Kottonen spent 20 yars with the Huhtamaki Group, one of the world’s largest packaging companies, in various management positions including group CFO. Tissue World’s Hugh O’Brian met him recently to get an update on developments at the company.


“We are putting more emphasis on the customer and consumer,
rather than on the mills and production”


TW: Was it difficult to make the transition from your previous positions to the tissue business?
Kottonen: Although I am new to the tissue business, I have a strong background in consumer packaging both from M-real as well as Huhtamaki. The experience I have from Huhtamaki, as a world leader in consumer packaging, is especially good for understanding fast moving consumer goods (FMCG) markets and bringing new insight. Thus I’m very comfortable making the transition to tissue and want to use my experience from the consumer sector to help give Metsä sTissue an even stronger focus on the consumers.

TW: Were things different from what you expected?
Kottonen: I was surprised that the European tissue market is so fragmented. Of course there are the big players but there are also lots and lots of small players in regional or national markets. There are still an incredible number of local companies in this business so I feel it is incorrect and even impossible to try to describe the European market as one single market. In many ways the European tissue business is a very local business. However, I am sure this will not last forever and I believe that more consolidation is going to happen.

Another surprise for me was how strong our brands are and especially how strong the Lambi brand is. It is the leading tissue brand in the Nordic countries. We have also now established Lambi in the Baltic countries, Poland and Russia. And the story continues as we want to build the very successful Lambi brand even further.

TW: As you are both in the branded and private-label sectors, are you seeking to grow further in brands?
Kottonen: Yes we are clearly emphasizing our brands and I’m pleased to say that our brand sales have grown by 40% in the last four years. That trend is continuing this year as well with brands sales amounting to about €330 million.

TW: You had earlier indicated that you might want to reduce the number of brands that Metsä Tissue is offering. What is the status now?
Kottonen: We are this year undertaking a very thorough review of our brands. We’re doing a ‘bottom up’ review and going through our portfolio brand by brand. Most of that work is done now and the next step will be to make an overall evaluation of the portfolio and see what the best strategy is going forward.

TW: How do you see the market conditions today?
Kottonen: Well, clearly, most parts of the European market are pretty tough today. We are facing rapidly escalating costs in terms of energy, pulp and transport to name a few areas. On the other hand we have been quite successful in pushing up prices so we are at least able to get some of the cost increases back. This is not enough, however, and we are still needing further increases.

TW: What new initiatives are you implementing at MT?
Kottonen: We are putting more emphasis on the customer and consumer, rather than on the mills and production. The aim is to increase profitability by focusing much more clearly on the consumer. We are also redefining our business to put more focus on functions, process ownership and of course accountability. As we have expanded in recent years through acquisitions, we cover more markets and regions. So there are clearly synergies and efficiencies that we can use to our customers’ and our own advantage and I want to make sure the organization is set up to do this.


“We are clearly emphasizing our
brands . . . brand sales have grown
by 40% in the last four years and
the trend is continuing”


We are also presently implementing a new operational model which is intended to strengthen our supply chain to squeeze out more efficiency. To me if you attack the supply chain and really improve it, there are only upside benefits. The reliability and effectiveness of the supply chain is vitally important to our customers and thus to ourselves. A key focus is to deliver on time and in full (OTIF) to our customers. We consider this one of the most important key performance indicators of our whole operation. I should add that we are starting from a good base, as the platform already exists within the current Technology and Operations function, but we are enhancing and upgrading it. For this reason we have recently added a new function of supply chain to our operational model and we have created a new position of senior vice president – supply chain which we have recently filled.

TW: What is your plan to grow in the future?
Kottonen: We have lots of possibilities for growth but I would say that our main emphasis is to grow the profit margin rather than simply growing the size of the company.

TW: What about new products?
Kottonen: We are of course continuously developing new products and we have a very capable development group based on our Technology Center where we do a lot of product development work based on a converting pilot line. In cooperation with the marketing people and the mills they are undertaking product development based on consumer insights. The key aim here is to grow the value of the tissue category. We want to be able to get more value for the tissue products we develop and sell.

TW: What about the structured tissue such as TAD, STT and ATMOS? Are you moving in that direction?
Kottonen: We don’t see the payback at this time. We never got into the TAD market and although those decisions were made long before I arrived here, I have to say that I believe they were very smart decisions. I’m happy not to be in that sector right now, which is confronted by high energy costs and relatively low market demand. As far as the newer technologies that are being introduced by the machinery suppliers we have certainly taken a look at them.

TW: What are you doing in the Russian market today? Are you selling much there?
Kottonen: We have started to develop our market and brand penetration.TW