Features
APRIL 2007 / may 2007

Innovation reaps rewards
Innovation helped push this year’s Tissue World Nice to new heights. Innovation is what the industry needs to prosper in marketing and technology


One of the innovations of this year’s show, apart from the theme of the conference, was the introduction of a management and marketing day. It turned out to be one of the highlights. Partly because it addressed some of the critical issues facing the industry in the years ahead. Partly because of the outstandingly high caliber of the speakers, who included industry leaders from Europe, America and Asia. And partly because it attracted to the show more senior managers, adding a new dimension to the interest.

Alberto Cappellini’s keynote paper is covered elsewhere in this issue(Marketissues, page 5). He was followed on day one of the conference by Peter Irish, vice president sales and marketing with SCA Hygiene Products, who reinforced Cappellini’s message, calling on the industry to take a fresh approach to communicating with consumers.



There is more to the market than price, softness and strength, he said. “In fact, these are only moderately important from a consumer standpoint.” In Europe, a failure to understand consumers’ many and complex needs is one of the key reasons why private label dominates the market to such a degree.


Irish pointed out that, whereas in the US brands account for 80% of total consumption, in Western Europe is is 34%. In no country in Europe is it much above half, and in many it is well below a third (14% in Germany, 22% in France, for example).

Not only does this cut margins, it also leads to lower tonnage consumption. “The inappropriate focus on low pricing, softness and strength mean that European consumer tissue is largely missing the value growth opportunities being exploited in the US, for example, where per capita consumption is 50% higher than in Western Europe.”

The industry “needs to reinvent itself” as others have done successfully in the past. For example, analysis of towel consumption in the US and France shows that for some uses US consumers use 2-3 times as much. French households use towel to wipe up spilled liquids (81%) or instead of dinner napkins (73%). But while in the US three quarters of consumers use towel for cleaning and drying work surfaces and sinks, cleaning mirrors and windows, in France the corresponding figure is around 40%.

If French consumers could be convinced to use towel at US levels – 4.4 kg/yr instead of 1.7 kg – the market would grow by €270 million. Too often, though, instead of truly innovating, producers play catch-up with competitors which leads to “non-beneficial Capex demand for fast followers”. Irish took the example of ALDI’s Toipa Premium three-ply. Over the past 12 years, colour printing, nested, ‘mull’ and edge embossing, new rewinders, packer, palletizer and stretchers have been added at a cost of €5.5 million or about €24/tonne of production. “Who is really benefiting from it?” Irish asks.

By more carefully identifying consumer needs – eg in hygiene, convenience, efficiency, personalization – “and there are plenty more” – and by taking into account the wide mix of consumer types – from rational to joyful – producers can create new consumer needs. “But do not expect retailers or private label to lead the industry towards value growth – brands have to do it.”

North America’s market “is characterized by rather balanced developments, based on high consolidation of the industry and innovativeness, while Europe continues to suffer from overcapacity as a result of the fragmented industry structure,” according to Esko Uutela, president of EU Consulting. “In North America, however, there are some clouds on the horizon: new capacities being built by converters and new entrepreneurs and, likely even more threatening, tissue imports from Asia.” (More on North America in our North America focus in this issue).

CHINA'S IMMINENT SURPLUS
One of those clouds that Uutela identified is without a doubt China. For many years now, China has stunned economies around the world with the pace of its growth and the improvement in the quality of its output. It has also developed its production capacity in many industries faster than growth in domestic demand, with the result that Chinese products, from textiles to photocopy paper are a commonplace of markets everywhere. Tissue could be next in line.

Cao Zhen Lei, president of China National Household Paper Industry Association, presented statistics to make competitors in potential export target countries quake in their boots. In recent years, the Chinese economy has continued to grow at double-digit rates. In 2006, the GDP reached 20,940 billion Yuan (US$2700 billion), up 10.7% over the previous year, Cao said.

At the same time, the tissue industry in China also continues to grow rapidly. It is estimated that the total production of tissue paper reached about 4.22 million tonnes and consumption about 3.98 million tonnes in 2006, in both cases 8% above the previous year’s level. Annual average per capita consumption is still only about 3kg, though this hides huge differences between urban centers and rural areas. Shanghai’s per capita consumption is estimated at around 11 kg, well up to western levels, while in China’s vast underdeveloped hinterland it is extremely low. Total sales are about 34 billion Yuan (US$ 4.3 billion).

Today, the tissue market in China is still composed of a number of manufacturers. The main nation-wide brands include Vinda, Mind Act Upon Mind, Virjoy, Scott, May Flower, Jierou, Clear Wind, Jieyun, etc. The market for middle and low-grade products is served by regional brands due to the cost of logistics. Parent roll manufacturers are relatively concentrated. In 2005, the top 10 tissue manufacturers occupied a 25% market share in China.

There have been a lot of new installations in the last few years in China: about 100 new tissue tissue machines. Although most of these are small domestic cylinder former machines, there are also over 10 crescent former tissue machines and about 20 BF type tissue machines.



As shown in the Table, the top four tissue manufacturers are all expanding their production capacity, adding an estimated 1.1 million tones in the next year or so. This “expansion of large tissue manufacturers will promote industry concentration, improved equipment and technology, improve product quality, reduce energy consumption and decrease pollution and environmental impact,” said Mr Cao.

He did not say where all the new tonnage will be sold. Chinese exports may be expected to increase sharply in the short term.

EMERGING MARKETS
Emerging markets generally grow quickly in percentage terms but, because the base is small, a modest capital investment can quickly create oversupply. Some of the world’s emerging markets are indeed suffering from oversupply, according to RISI vice president Andrew Battista.


Over the period to 2009, capacity and demand growth in most regions is expected to be reasonably in balance, but in Eastern Europe and to a far greater extent the Middle East growth in supply will greatly exceed that in demand.

Interestingly, given Cao’s expansion list, Battista does not see Chinese capacity dramatically outstripping demand: capacity growth of about 1.2 million tonnes, demand perhaps 100,000 tonnes less in the three years. Although capacity will outpace demand this year, he said, in 2008-09 this will be reversed. So any export surplus will be short-lived.

One of the facts to emerge from Battista’s paper was that, while in general per capita tissue demand grows in line with GDP, there are striking exceptions. The chart on Emerging tissue demand vs income shows a scattergun distribution of nations. Note, particularly, that Chile and Mexico (green circles on the far right of the chart) have tissue consumption nearly 10 times that of Turkey, the much smaller yellow circle on the left. This is despite the fact that the latter has GDP per capita only 20-30% lower.

In the Middle East and North Africa, capacity is expected to grow by almost 300,000 tonnes in the next five years. Demand, on the other hand, will grow by an estimated 130,000 tonnes, according to Salim W Karadsheh, CEO of Nuqul Group.

What will happen to the surplus? Hard to say, but “mills depending on export markets will be disappointed,” according to Karadsheh. “There is a clear absence of leadership in the region,” he said. “Global players are shying away from entering this war risk zone and smaller players cannot afford expanding the market through strong brands, marketing and innovation.

“Mills following a secondary fiber strategy will be disappointed, too. As a result of the rising demand, limited supply and tightening regulation, margins in wastre paper are likely to erode over coming years. Returns on investment will diminish as a result and new investment is likely to come to a halt.

“The tissue industry is not reaping the benefits of the enviable growth rates. It will have to reform but the companies that survive will eventually emerge – a few years later – with a good lesson learned and in better shape.” To complete the management conference, the European Tissue Symposium chairman Roberto Berardi outlined its recent capacity survey and the work of the Tissue Growth Task Force. Three members of the Task Force presented case histories demonstrating innovation in their own organizations.

The conference was rounded off with presentations from three consultants, who looked at changing business models, FMCG packaging, and the changing face of the tissue business.

TECHNICAL CONFERENCE
Following on from the management conference, Tissue World continued with its traditional technical conference. This was divided into six main sessions covering different sectors of the business: papermaking developments; process control; testing and maintenance; converting, wrapping and logistics; energy issues; chemicals, stock preparation, pulp and fiber; and Yankee dryer operations.

Over the months ahead, Tissue World magazine will look in more detail at some of the ideas presented in these papers. For information on how to obtain a full set of papers, contact Eileen Tan at CMP Asia: eileen_tan@cmpasia.com.sg. TW