Features
APRIL / MAY 2008 Issue

Progress bestrides Jordan River
With the growth of tissue consumption, Israel and Jordan portray diverse advance in this market segment

By Greg Grishchenko

The risk for global investors in the area associated with political and economic ambiguity might be balanced with the prospects of peace initiatives, growing consumerism and tourist exchange.

Israel is the country with the highest tissue consumption in the Middle East region (Figure.2). However, the latest new tissue machine installation in the country occurred in 2002, when Hogla- Kimberly, a joint-venture of Kimberly- Clark and American Israeli Paper Mills, set up a 22,000 ton/yr Metso PM at the Nahariya mill. Having a much lower consumption rate, Jordan almost doubled the country’s tissue capacity last year with the launch of Al Snobar mill, the most sophisticated tissue operation in the world.

ISRAEL
Nearly 92,000 tons of tissue was consumed in 2006 in Israel. The country’s $190 million tissue market is going currently in the direction of the world’s most developed countries, with an annual growth rate of 1-2%. Current Israeli tissue use breakdown by categories shows the majority of it (63%) goes to toilet paper, with the rest split among facial tissue (17%), kitchen towels (14%) and tableware (5.3%).

Though its share of the world tissue supply is only about 0.26%, Israel is the biggest user of toilet paper per capita in the world, according to Kimberly-Clark research. “Israel probably is the only country where you can find one or two rolls of toilet paper in every car, toilet paper rolls are used as towels in public restrooms and often replace facial tissues and pocket hankies,” Avi Brenner, CEO of Hogla Kimberly, the major Israeli tissue maker, said not so long ago. And indeed jumbo packs of toilet rolls with 32, 48 or 56 count prevail on supermarket shelves. This type of tissue product packages can be found only in wholesale outlets or price clubs in the US or Europe.

There are three principal local manufacturers of tissue products in the country: Hogla Kimberly, Shaniv Paper Industries and Sano Bruno’s Enterprises (Figure 1). While Hogla Kimberly is also a leading producer of nonwovens such as feminine care products, diapers and wipes, and Sano Bruno’s is big in household chemicals, Shaniv is mostly dedicated to tissue goods.

Hogla Kimberly, the leading tissue manufacturer in Israel (about. $480 million turnover in 2006), is a partnership between Kimberly-Clark Inc. – that holds 50.1% of the company – and American Israeli Paper Mills Group Ltd (AIPM), that holds 49.9%. Hogla Kimberly employs almost 1000 people and dedicates two of its three mills (in Hadera and Nahariya) to tissue production with a total volume that reached 50,000 tons in 2006. The company produces and markets toilet paper, towels and napkins under the brand names Lily, Molett, Shmurat Teva, Nikol, Nova Lee, Kleenex and others.

In 2006 Sano Bruno’s Enterprises ($245 million turnover) was the Number 2 tissue products manufacturer in Israel with a history going back 49 years. An export-oriented company which sells over 75% of its output in foreign markets, it specialises in home care, cleaning solutions, toiletries, nonwovens and paper products. Founded in 1959 by Romanian born Bruno Landsberg, Sano Bruno is located in Hod Hasharon, employs over 770 people, and produces an array of brands of toilet paper, kitchen towels and napkins (Sano Soft Silk, Sano Soft White, Oren, Sano Sushi, Sano Eco and Gili).

A Sano Soft toilet paper brand competes in the premium segment with Hogla’s Lily brand. According to Euromonitor International, Sano Bruno’s kitchen towel brand Sano Sushi successfully competes against Nikol brand from Hogla in price and quality (in 2006 Sano Sushi took 25% of the domestic market). The company expands its presence in the world markets (products from Sano have already been sold in 14 countries) and recently established a production site in Romania. Over the last several years, Sano Bruno has produced private label tissue products for Israel’s largest retailers Super-Sol and SuperPharm (brands Nature and Life).

Shaniv Paper Industries was established in 1990 in Ofakim and currently employs over 160 workers. In 2007 the company became the country’s second largest tissue product manufacturer. Shaniv’s base paper production is household toilet paper, paper towels and napkins, including parent rolls of tissue and crepe toilet paper, kitchen towels and napkins made from virgin and recovered paper on two Valmet machines, with total output of 30,000 tons reported in 2007. The company’s sales grew 13% in 2006 over 2005 due to the effort of new management team assertively directing the company to the tissue retail segment and investing over $12 million in new equipment and upgrades.

Shaniv Paper Industry entered the consumer retail tissue market in the beginning of 2006 and by the end of the same year it had 11% of the market, lagging far behind Hogla and Sano. However, Shaniv's marketing campaign has proven to be effective and, according to estimates by Greol Engineering, by the end of 2007 the company’s market share increased to 20%. The market share increase took place despite the fact that Shaniv's products were not widely marketed by the major Israeli supermarket chain SuperSol and sold mostly by discount food outlets.

Some time ago Shaniv was caught up in an unusual tissue marketing war with Hogla Kimberly that was being waged some time ago in the ultra-Orthodox segment of Israeli population. Rumour has it that the call for a boycott of Hogla products was coming from its competitor, Shaniv Paper Industry, which markets Lovely and Touch brands products primarily to the ultra-Orthodox Israelis. The main cause of controversy is that Shaniv is closed on the Sabbath [the Jewish holy day], while Hogla-Kimberly operates 24/7, practising worldwide tissue mill procedures. Shaniv vehemently denied the rumors. However, its marketing campaign is based on Sabbath observance and its brands have been endorsed by rabbinical councils.

JORDAN
With a population about 6 million, Jordan represents only 1.5% of total MENA region residents (Middle East and North Africa’s Arab countries including Iran and excluding Israel and Turkey). This country has rarely been thought of as a major tissue supplier. However, Jordan benefits from a central location in the area, educated work force and the political environment that encourages economic reforms and environmental approach.

Currently Jordan is Number 3 tissue producer and exporter in the region after Egypt and Saudi Arabia. The growth of tissue demand in Jordan emulates a general portrait of the MENA market development. Salim Karadsheh, CEO of Nuqul Group, disagrees with the conventionally published growth forecast of 10%-15%. According to him, the real growth numbers should be somewhere in the range of 3.5-5.5% . The recent growth of both foreign and domestic investments in the paper processing and converting equipment might help to bring the tissue industry of this country to the world level.

Last year Jordan stepped up tissue production launching a state-of-the-art Advantage DCT 200 machine from Metso at its Al Snobar mill near Amman. It will add 54,000 tons/yr of capacity to Nuqul Group tissue output. Nuqul Group invested over $100 million in this project, which includes cogeneration power plant and modern treatment facilities. Al Snobar is operating next door to the Group’s 32,000 ton/yr Voith PM at Al Keena mill, which also produces tissue parent rolls. Nuqul Group owns a unique market position with its presence in 45 countries and production sites in Egypt, Jordan, UAE, Lebanon, Saudi Arabia, Yemen and Sudan.

Jordan a country where the majority of the population practise Islam, has a tissue market breakdown typical of Middle East countries. Almost 65% of its market is facial tissue. Toilet paper comprises less than 25% of the market (in Israel this segment makes up over 60%). Muslims favor the use of water over tissue for bathroom hygiene, following religious traditions that Islam introduced long before tissue was invented. Tissue is used more for drying than for wiping. Jordanian tissue consumption is estimated at about 15,000 tons/yr.

Supermarkets and groceries in Jordan are stocked with facial tissue boxes, most commonly as a six pack. However, larger packs of 36 boxes have been gaining acceptance in the major supermarket chains such as Safeway, C-Town, Carrefour, Top & Top and Happy Family. This growth has led to intense competition and has encouraged small converters to enter the market.

The growth of tissue consumption in the Middle East may be driven by different forces, but the most significant change will come after the region finds peace and can therefore create consumer markets tied to growing prosperity.

Fine Hygienic Paper Company (established in1959) is Jordan's leading supplier of facial tissue, toilet paper and kitchen towels and a part of Nuqul Group, which is the largest tissue producer in the Middle East. The company, which has 70,000 tons/yr of tissue converting capacity, is ISO- 9001 certified and employs nearly 1000 people.

Last year Fine ran a promotion campaign to organise voting for the city of Petra as one of the new Seven Wonders of the World. The vote was implemented via SMS and was very successful, assuring the prestigious title for Petra. As a part of this promotion, Fine launched a new product in the form of a tissue box decorated with images from Petra. The brand name Fine takes the eighth place on the Forbes list for the 40 leading brand names of the Arab world and brings the company leading market status.

Last year Fine announced the introduction of a new line of facial tissues in the Middle East developed in partnership with Walt Disney Company and targeted at children. Several years ago a similar marketing approach between Kimberly-Clark and Walt Disney Company for facial and pocket tissues proved to be very successful in Thailand. The Fine-Disney tissues come in an exclusive three-dimensional packaging set of five boxes with the popular Disney characters - Donald Duck, Daisy Duck, Mickey Mouse, Minnie Mouse and Goofy. Each tissue box comes in different colours and with innovative dispensing features.

Tissue converting in Jordan is fragmented, with several small-scale producers with 2000-3000 ton/yr capacity and only one dominant manufacturer - Fine Hygienic Paper. Located in the capital city of Amman, Soft Hygienic Paper is one of the privately owned tissue converters in Jordan. The company employs nearly 180 people and produces a variety of own-brand toilet paper and handkerchiefs.

Jordanian tissue products are present in Palestinian supermarkets and groceries along with locally converted ones. The most recognised regional supplier National Paper Product from Ramallah ($4.5 million turnover, established in 1985, capacity 2,500 tons/yr) is a producer of toilet paper, facial tissue, towels, handkerchiefs and away-from-home tissue products (brands Softy and LaChef).

Jordan can serve as an example of a pragmatic approach in its relationship with Israel. For the last five years the popularity of Jordan’s “Wonder of the World”, the ancient city of Petra, has been skyrocketing, bringing groups of tourists from around the world. The hotel industry in the Petra region is driving tissue consumption. Major international hotel chains recently entered the area near Petra, raising employment and developing infrastructure.

A significant share of those tourists comes from Israel benefiting from recent mutual diplomatic agreements with Jordan. TW