Tissue World Magazine
 

 
FEATURES
APRIL / MAY 2009

Focus on added value
With the exception of facial tissues, tissue products in Brazil enjoyed a good 2008, continuing the dynamism of 2007 despite the global slowdown, writes Euromonitor's Magdalena Kondej

A mixture of domestic and local companies currently dominate tissue products in Brazil, with three major manufacturers vying for position across all categories. International company Kimberly-Clark Brasil Indústria e Comércio de Produtos de Higiene Ltda and local players Santher - Fábrica de Papel Santa Terezinha SA and Melhoramentos Papéis Ltda take the top three spots in all tissue product sectors except kitchen towels, in which Melhoramentos Papéis is pushed into fourth place by local company Mili SA.

As a result of fierce competition from other local manufacturers at the value and standard end of the spectrum, in 2008 all three major manufacturers shared a similar focus across the tissue product categories, concentrating on the premium end of their ranges and adding value to their products, focusing on both performance and packaging.

TOILET LUXURY


As would be expected, toilet paper remains the largest tissue product category, worth Rs3.3 billion (about $1.6 billion) in 2008, according to Euromonitor International figures. Toilet paper also showed the strongest growth, with value sales up 18% on the previous year, driven largely by strong sales of luxury toilet paper, which rose by 24%. Rising disposable incomes meant that many consumers traded up, driving growth in the subsector, but this was not at the expense of standard and economy brands, which grew as consumers lower down the income ladder entered the sector for the first time.

Kimberly-Clark leads the way in the sector with a 24% value share based on sales of its Neve luxury toilet paper and Scott standard brand. However, domestic manufacturers have seen shares rise and are beginning to threaten Kimberly-Clark's position. Second-placed Santher, in particular, has significant sales across the standard and luxury segments with its Personal brand. In light of the rising challenge, in 2008 Kimberly-Clark invested in marketing its Neve brand for the first time in three years, slightly gaining market share as a result. handkerchiefs were also to blame.


Innovation from all of the major players largely centred around the packaging of boxed tissues, which make up the bulk of sales. Manufacturers invested in box design to position the products as decorative items for the home. Kimberly-Clark's Kleenex brand released boxes featuring horoscope designs, flowers and Disney princesses, while Melhoramentos Papéis launched Softy's with designs that celebrated the 50th anniversary of Bossa Nova.Kimberly-Clark's designs, however, proved most popular and the company increased its share by almost 2% as a result, although Melhoramentos Papéis remains by far the leading player with a 51% share.

Innovation in packaging is likely to continue to drive the sector, and average annual growth of 3% is expected until 2013. Manufacturers must also focus on gaining the consumers who currently use toilet paper as a replacement for facial tissues - a common trend in Brazil - and adding to the sector's consumer base. The three major manufacturers, which all own brands in both categories, may however be well-placed to launch a spinoff facial tissue of an established toilet paper product to encourage crossover, although this does run the risk of cannibalisation. Sales of kitchen towels were slower in 2008 than the previous year, but still performed well, with the category growing by 8% in value terms.

Again, the major manufacturers focused on packaging innovation, while also emphasising their products' absorbency and durability as a means of adding value.

Second-placed Kimberly-Clark gained share by segmenting Scott kitchen towels into Scott Alimentos, focusing on absorbing excess oil from fried food, and Scott Duramax, a stronger, reusable product. Despite Kimberly-Clark's innovations, local manufacturer, Santher leads the way with its Snob brand currently holding a 19% share. Snob also competes on performance, claiming to be the most durable towel when wet. Kimberly- Clark's products are, however, priced lower than the Snob brand, which may stand the company in good stead to grow share further, especially in turbulent economic times. Melhoramentos Papéis, meanwhile, launched Kitchen Multi to stimulate usage outside the kitchen, with towels packaged in decorative leather and wood-look cartons. However, problems with distribution meant the product made little impact. Despite the major players' investment in value-added products, these innovations had little impact, with unit prices remaining fairly static, and the healthy average annual sales growth of 7% that is predicted to 2013 will continue to be driven by standard products.


Paper tableware grew by 5% in value terms to reach Rs94 million in 2008, which is unusual in a sector that is generally marked by volume Despite the economic downturn, toilet paper sales will continue to show strong, albeit softer growth, with a CAGR of 8% predicted to 2013. Manufacturers are expected to continue to focus on adding value to their luxury products, which are expected to remain the strongest performers in the sector.

Facial tissues showed the most sluggish sales growth in 2008, declining by 13% in current value terms to stand at Rs41 million. The sector suffered in part because of a warm winter, while consumers opting for cotton growth. The sector performed much better than the previous year and this was again driven by value-added products from the major manufacturers. All of the three major manufacturers focused on growing value sales through decorative napkins targeting special occasions, birthdays and Christmas for example, and sold at a higher price point. Melhoramentos Papéis released Lips Fiesta double-ply napkins in a rectangular shape with a different fold for added convenience, while Kimberly-Clark and Santher also included decorative napkins under the Scott Estilo and Snob Gala brands respectively.

Sales of paper tableware are expected to increase on average by 2.5% a year, to reach Rs106 million in 2013, with value-added products likely to drive this modest performance. Increasing value sales through premium products in the long term will, however, be a challenge, as by nature they are only purchased for special occasions. However, occasions could be expanded to include barbecues and Carnival, for example. To grow this sector further, manufacturers need to target promotions and point-of-sale activity at key times of the year. Besides the decorative products, major players must also emphasise the economy of double-ply compared to single-ply.

SHAKE-UP?

In terms of per capita spend, Brazil is still extremely low, showing there is plenty of room for growth. Since there are few differences between the actual products produced by the three major manufacturers or their recent innovations, the strength of the brand and how manufacturers promote their products are the key factors in increasing future value sales and share in a fiercely competitive market. However, 2009 may well bring a shake-up. Parent company Cia Melhoramentos announced last year that it is looking to sell Melhoramentos Papéis and the sale has attracted much interest from both multinational and domestic companies, including Procter & Gamble do Brasil SA, which does not currently have a paper products portfolio in the country, and the already-established Kimberly-Clark and Santher, as well as investment banks and a Chilean paper products manufacturer, CMPC. The sale will almost certainly have an impact on market shares and may well shape the direction of any innovation across the categories. TW


Magdalena Kondej is Head of Research for Household Care, Euromonitor International